I'm a computational anthropologist, fascinated by how the combination of ethnography and machine learning can situate local experiences within global sociocultural and economic trends.
I am the manager of Hilton's Innovation Lab, where we rapidly prototype new algorithmic and research methods to drive business value in Hospitality. I've worked with everyone from our call centers to brands to guest experience to owners management. My projects have included locational intelligence, NLP topic modeling, and confronting some of the most pressing economic modeling problems hospitality faces.
On the academic side of things, my research looks at global media and communication policy, conspiracy indices, and tourist experiences.
I've written academic books and articles, as well as more general stuff. I love editing Wikipedia (the above computational anthropology article is mine).
In my spare time, I teach machine learning at General Assembly as a distinguished faculty member in Data Science.
PhD, University of Oregon
MA, Brandeis University
BMus, Eastern Illinois University